Frequently Asked Questions
Everything you need to know about Breathe — how we work, how deliveries happen, and how we keep your data and cylinders safe.
FAQ's
Questions & Answers
Breathe exists to bridge the gap in medical oxygen availability and accessibility.
Breathe provides a 24-hour service to its clients.
Within 24 hours of your delivery preference.
No. Breathe leases canisters/cylinders to its client healthcare centres. The cost of lease and service fee are included in the cost/m³.
We currently serve select cities across sub-Saharan Africa. Contact us to confirm coverage in your area.
Canisters/cylinders of healthcare centres in the custody of Breathe are the sole responsibility of Breathe. Terms are set out in the cylinder holding agreement.
Breathe is committed to maintaining the privacy of data collected. We maintain an encryption system that ensures data security.
Yes (T&Cs apply).
If a delivery is delayed we notify you immediately, reroute the nearest available partner, and keep you informed until it arrives. Please contact us for any active delivery concerns.
Didn't find your answer? Contact us.